SUPPORT

1. Professional On-Boarding Support

Our experienced staff will guide you through setup, operation, and rule configuration step by step. All instructions—delivered via e-mail or other remote channels—are designed for clarity, even for first-time automatic table users and customers outside Japan.

2. International Shipping—Heavy-Duty Items, Delivered Reliably

Although each unit weighs more than 50 kg, our logistics team has extensive experience in global freight forwarding and will arrange safe, timely delivery to your destination.

3. Comprehensive After-Sales Care

While the manufacturer’s domestic warranty does not extend overseas, we maintain a full service structure. Should any malfunction occur, we can supply replacement parts and coordinate repairs quickly and efficiently.

4. Remote Troubleshooting

Operational or maintenance questions? Receive direct, real-time guidance via e-mail or other remote tools, enabling rapid resolution no matter where you are located.