FAQ
1. General Questions
Q1. What is an automatic mahjong table?
An automatic mahjong table automates basic functions such as shuffling tiles and building walls.
High-end models also display scores and deal tiles automatically.The main benefit of an automatic mahjong table is that it allows you to spend more time playing rather than preparing, making your mahjong experience more efficient and enjoyable.
Q2. What are the main features of ALBAN Co.’s automatic mahjong tables?
The main features include:
1.Superior sound insulation
2.High-speed shuffling with excellent randomization
3.Accurate and rapid score display
4.Sophisticated design
5.Advanced features in high-end models, such as tile alignment function and antibacterial tiles
Q3. What is the warranty period?
The standard warranty period is one year. *Note: The warranty does not cover usage outside of Japan.
Q4. Is international shipping available?
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. We will provide specific information when you place your order.
Q5. What payment methods do you accept?
We accept credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.
2. About AMOS REXX III
Q1. What are the main features of AMOS REXX III?
The main features of AMOS REXX III include:
1.Tile alignment function: Automatically aligns tiles upright during distribution
2.ShipaiLess NEO: Achieves more effective tile randomization
3.Pocket function: Instant scoring stick storage system
4.Antibacterial tiles: Considers hygiene
5.High-speed automatic tile distribution: Speeds up game progression
6.USB ports: Charging available at each seat
Q2. What is the “Tile Alignment Function” in AMOS REXX III?
The “Tile Alignment Function” automatically aligns tiles upright during distribution. This allows players to immediately see their tiles after distribution, making the start of the game smoother.
Q3. Please explain the “ShipaiLess NEO” feature of AMOS REXX III.
“ShipaiLess NEO” is a feature that improves tile randomization by shuffling tiles three-dimensionally. This reduces tile bias and creates a fairer gaming environment.
Q4. How often should AMOS REXX III be maintained?
Maintenance frequency depends on usage, but we generally recommend regular inspections every 3-6 months. Daily maintenance only requires surface cleaning.
Q5. What is the price range for AMOS REXX III?
AMOS REXX III is a high-end model for commercial use, with prices starting from approximately 800,000 yen. Specific pricing varies depending on options and specifications, so please contact us for details.
3. About the Slim Series
Q1. What are the main features of the Slim Series?
The main features of the Slim Series include:
1.Slim design: Compact and space-saving
2.Folding function: Easy to store and move
3.Quiet design: Suitable for use in quiet environments
4.Score display function: Clear score display via LCD
5.Two tile size options available: 28mm and 33mm
6.Instant scoring stick storage system “Pocket”
Q2. Please explain the tile storage function of the Slim Series.
The Slim Series is the first in mahjong table history to feature a function that allows you to fold the table with two sets of tiles stored inside. This significantly reduces the time needed for setup and cleanup.
Q3. How does the folding mechanism of the Slim Series work?
The Slim Series’ folding mechanism is very simple and stylish. It can be folded and unfolded smoothly with a single lever action. It also features an automatic locking mechanism to ensure safety.
Q4. Is the Slim Series for home use? Can it be used commercially?
The Slim Series is primarily designed for home use but can also be used in small mahjong schools or clubs. However, for continuous long-term use or frequent use, we recommend commercial models.
Q5. What is the price range for the Slim Series?
The price of the Slim Series varies depending on the model and options, but generally ranges from 150,000 to 250,000 yen. Please check the product page for specific pricing.
4. Differences Between Commercial and Home Models
Q1. What are the main differences between commercial and home automatic mahjong tables?
The main differences are:
1.Durability: Commercial models are designed for continuous long-term use.
2.Features: Commercial models have more advanced features (e.g., automatic tile distribution, high-speed shuffling).
3.Size: Commercial models are sized for fixed installation, while home models are often foldable and compact.
4.Price: Commercial models are in the high price range, while home models are relatively affordable.
Q2. Are there benefits to choosing a commercial automatic mahjong table for home use?
Yes, there are several benefits:
1.Advanced features: You can enjoy a more authentic mahjong experience.
2.Durability: They last longer with heavy use.
3.Performance: Faster tile distribution and shuffling.
However, there are also disadvantages such as size, price, and power consumption, so we recommend considering usage frequency and installation space when making your choice.
Q3. Can home automatic mahjong tables have the same functions as commercial ones?
Basic functions (automatic shuffling, score calculation, etc.) are available in home models. However, some advanced features such as the tile alignment function and high-speed distribution are only available in commercial models.
Q4. Is there a difference in power consumption between commercial and home models?
Yes, commercial models generally consume more power. Home models typically use around 50-80W, while commercial models may require more power.
Q5. Is there a difference in maintenance frequency?
Yes, commercial models require more frequent maintenance. Home models can be inspected once or twice a year, while commercial models should be inspected every 3-6 months depending on usage frequency.
5.Other Questions
Q1. What is the lifespan of an automatic mahjong table?
With proper maintenance, our automatic mahjong tables can be used for over 10 years. Many customers use them for 15-20 years.
Q2. Can the tables be used with a wheelchair?
Yes, many models are designed to accommodate wheelchair users. We consider accessibility in our designs, including table height and leg configuration.
Q3. What are the power specifications? Can they be used overseas?
Standard models are designed for 100V/50-60Hz. When used overseas, a transformer may be necessary. International versions compatible with 100-240V are available for some models.